I just got an email reminder from JetBlue regarding a future flight I am going to take. It had some "JetBlue News" bits in it, too. How is this for marketing spin:
History Repeats Itself
Once again we have been named the Best Airline for Customer Satisfaction by Market Metrix, a hospitality market research firm. In Market Metrix's survey of 35,000 consumers in the first quarter of 2007, JetBlue beat out all other U.S airlines to take the title. Thank you for your continued loyalty and for voting us number one time and time again!
Call me crazy but wasn't it JetBlue that stranded thousands of people in... uhh... the first quarter of 2007?